Partnership working helps restore gas to flats in record time

Repairs and maintenance company, Unitas Stoke-on-Trent Ltd, worked alongside Stoke-on-Trent City Council, Cadent Gas, Balfour Beatty and IDC Energy, to help restore gas to flats at Jack Ashley Court in Fenton after a serious fault.
Unitas received an out of hours call on Monday 22nd February, after the gas stopped working at twenty flats in Fenton. After fixing the initial problem, the gas service riser was tested and a fault was identified that meant they could not turn the gas back on safely.
Cadent Gas, Balfour Beatty, IDC Energy, Unitas and Stoke-on-Trent City Council’s Housing Team, worked together to ensure that the tenants had temporary heaters and hot water access while they fixed the fault.
Cadent Gas, Balfour Beatty and IDC Energy produced a design for the new gas service riser while Unitas removed faulty immersion heaters from the property. The design for the new gas service riser was agreed by Unitas and Stoke-on-Trent City Council and installed as quickly as possible.

Wesley Walker, Operational Team Leader for Gas, Planned, Mechanical and Electrical works at Unitas Stoke-on-Trent said: “This is an excellent example of how Unitas takes a collaborative approach, working with internal and external parties, with one aim of getting the job done.”

The project was completed on Thursday 11th of March – less than three weeks after the initial call, cutting the usual timeframe of 5/6 weeks by half. The gas supply has now been restored to all flats affected.

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